Crystal Cove Care Center - 3-Star Rehab Facility in Newport Beach, CA | Placet0.43h
RN HOURS
per resident/day
3/5
CMS STARS
overall rating
3.9★Enhanced
TRUST INDEX
Placet score
26.6%
BOUNCE BACK
30-day readmission
Clinical Quality Indicators
Long-stay residents — lower is better
Antipsychotic medication use 10.71%Falls causing major injury 1.96%Pressure ulcers (high-risk) 1.68%Admissions Contacts
No admissions contacts on file yet.
CMS Star Ratings
Last inspected: Oct 2025 (185 days ago)🔍 Health Inspection
3/5
★★★☆☆
📊 Quality Measures
4/5
★★★★☆
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Source: CMS MDS Quality Measures. Updated quarterly.
State avg: 39 min · US avg: 41 min
Total Nurse / Resident / Day
4h 8m
State avg: 4h 31m · US avg: 3h 53m
14 min
State avg: 5 min · US avg: 4 min
61 per 100
State avg: 38 per 100 · US avg: 46 per 100
Weekend Staffing (PBJ Q3 2024)
Weekend vs. Weekday RN
89%above avg
US avg: 64%
Total Nurse Weekend
3h 32m
Federal Penalties
No federal penalties in the past 3 years.
✅ No penalty records on file
Inspection Citations
Survey: October 14, 2025(12 citations)
⚪ MinimalResident Rights DeficienciesComplaint
⚪ MinimalQuality of Life and Care DeficienciesComplaint
⚪ MinimalPharmacy Service DeficienciesComplaint
⚪ MinimalInfection Control DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
⚪ MinimalQuality of Life and Care DeficienciesComplaint
⚪ MinimalPharmacy Service DeficienciesComplaint
⚪ MinimalInfection Control DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
⚪ MinimalQuality of Life and Care DeficienciesComplaint
⚪ MinimalPharmacy Service DeficienciesComplaint
⚪ MinimalInfection Control DeficienciesComplaint
Survey: July 15, 2025(3 citations)
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
Survey: June 12, 2025(9 citations)
⚪ MinimalResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
⚪ MinimalPharmacy Service DeficienciesComplaint
⚪ MinimalResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
⚪ Minimal
Survey: March 13, 2025(3 citations)
⚪ MinimalPharmacy Service DeficienciesComplaint
⚪ MinimalPharmacy Service DeficienciesComplaint
⚪ MinimalPharmacy Service DeficienciesComplaint
Survey: February 24, 2025(60 citations)
⚪ MinimalResident Rights DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmResident Rights Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for Harm
+ 6 more survey(s) not shown in snapshot
26.6 per 100
State avg: 23.2 · US avg: 23.9
11.5 per 100
State avg: 11.2 · US avg: 12.0
2.0 per 100
State avg: 1.6 · US avg: 3.3
1.7 per 100
State avg: 4.7 · US avg: 5.1
1.6 per 100
State avg: 1.5 · US avg: 1.6
98.4 per 100
State avg: 93.2 · US avg: 79.7
Rates shown per 100 patients · Green = better than average · Amber = average · Red = below average
VBP Performance Score
20/100
Incentive Payment
-1.78% penalty
Healthcare-Assoc. Infections
10.5 per 100
Higher performance scores lead to payment bonuses. Lower scores indicate risk of readmission penalties.
Medicare Patients/Year
337
Avg Length of Stay
29.0 days
Avg Payment / Stay
$24,803.35
Patient Complexity
2.76 × avg
Avg LOS 15-30 days is typical for short-term rehab · Patient complexity = HCC risk score (1.0 = national average; higher = sicker patient mix)
Pharmacy Service Deficiencies
Complaint
⚪ MinimalResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
⚪ MinimalPharmacy Service DeficienciesComplaint
Pharmacy Service Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
⚪ MinimalEnvironmental Deficiencies
⚪ MinimalResident Rights DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
⚪ MinimalResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmNursing and Physician Services DeficienciesComplaint
⚪ MinimalNursing and Physician Services DeficienciesComplaint
🟡 Potential for HarmPharmacy Service DeficienciesComplaint
🟡 Potential for HarmNutrition and Dietary DeficienciesComplaint
🟡 Potential for HarmResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmInfection Control DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmResident Rights Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
⚪ MinimalEnvironmental Deficiencies
⚪ MinimalResident Rights DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
⚪ MinimalResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmNursing and Physician Services DeficienciesComplaint
⚪ MinimalNursing and Physician Services DeficienciesComplaint
🟡 Potential for HarmPharmacy Service DeficienciesComplaint
🟡 Potential for HarmNutrition and Dietary DeficienciesComplaint
🟡 Potential for HarmResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmInfection Control DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmResident Rights Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmQuality of Life and Care Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
🟡 Potential for HarmPharmacy Service Deficiencies
⚪ MinimalEnvironmental Deficiencies
⚪ MinimalResident Rights DeficienciesComplaint
⚪ MinimalResident Rights DeficienciesComplaint
⚪ MinimalResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmQuality of Life and Care DeficienciesComplaint
🟡 Potential for HarmNursing and Physician Services DeficienciesComplaint
⚪ MinimalNursing and Physician Services DeficienciesComplaint
🟡 Potential for HarmPharmacy Service DeficienciesComplaint
🟡 Potential for HarmNutrition and Dietary DeficienciesComplaint
🟡 Potential for HarmResident Assessment and Care Planning DeficienciesComplaint
🟡 Potential for HarmInfection Control DeficienciesComplaint