Heartland Hospice (west DES Moines)
2521 University BLVD Suite 124, AMES, IA 50010
About Hospice Care
Hospice is comfort-focused care for people with a prognosis of 6 months or less if the illness follows its expected course. It is fully covered by Medicare Part A with no copay — including nursing visits, medications for symptom relief, and chaplain and social-worker support. Care typically happens at home or in a nursing facility, not a hospital.
When you call: Ask about their nurse-to-patient ratio, after-hours on-call response time, whether a dedicated social worker and chaplain are assigned, and how bereavement support works for families.
No CAHPS star rating yet — this provider may not have had enough completed surveys (minimum 75 required for public reporting).
The CAHPS Hospice Survey measures the experiences of family members of patients who received hospice care. Ratings are updated quarterly by CMS.