Operator Profile
CITIZENS BANK NA
Organization
NHNJ
2
Facilities
4.5/5
Avg CMS Rating
-
Community Notes
-
Total Fines
← All operators2 states
Ownership data from the CMS Provider Data Catalog (All Owners public dataset).
Network Quality (Bed-Weighted Average)
0.83h
RN HOURS
per resident/day
4.318181818181818/5
CMS STARS
CMS overall rating
4.1◆
TRUST INDEX
Placet risk-flag score
26.4%
BOUNCE BACK
30-day readmission
Rating Distribution
5★
1
4★
1
3★
0
2★
0
1★
0
2 of 2 facilities rated
Enforcement History
No penalty records found
Deficiency Patterns Across Portfolio
- 60 total citations from CMS inspectionsPharmacy Service Deficiencies15 (2 sites)
Resident Assessment and Care Planning Deficiencies15 (2 sites)
Quality of Life and Care Deficiencies12 (1 sites)
Infection Control Deficiencies9 (2 sites)
Co-Ownership Network
- other owners who share facilities with this operator👤 GOHEL, REKHA1 shared
👤 RANKIN, GORDON1 shared
🏢 CITIZENS FUNDING CORPORATION1 shared
👤 VAN BEAVER, LEO1 shared
👤 ZELDES, SHRAGA1 shared
NH
1 site| Facility | CMS |
|---|---|
| Havenwood-heritage Heights |
NJ
1 siteQuality data from CMS. Enforcement data from CMS penalty records. Community notes from social workers on this platform.