Operator Profile
PAYNE, SUSAN
Individual
IA
2
Facilities
2.0/5
Avg CMS Rating
-
Community Notes
$419K
Total Fines
← All operators1 state
Ownership data from the CMS Provider Data Catalog (All Owners public dataset).
Network Quality (Bed-Weighted Average)
0.42h
RN HOURS
per resident/day
2/5
CMS STARS
overall rating
3.4★
TRUST INDEX
Placet score
38.2%
BOUNCE BACK
30-day readmission
Rating Distribution
5★
0
4★
0
3★
0
2★
2
1★
0
2 of 2 facilities rated
Enforcement History
Deficiency Patterns Across Portfolio
- 132 total citations from CMS inspectionsQuality of Life and Care Deficiencies39 (2 sites)
Nutrition and Dietary Deficiencies24 (2 sites)
Freedom from Abuse, Neglect, and Exploitation Deficiencies15 (2 sites)
Resident Assessment and Care Planning Deficiencies
Co-Ownership Network
- other owners who share facilities with this operatorIA
2 sites| Facility | CMS |
|---|---|
| Davenport Lutheran Home |
Quality data from CMS. Enforcement data from CMS penalty records. Community notes from social workers on this platform.