Operator Profile
WHITTAKER, SUSAN
Individual
CA
9
Facilities
4.7/5
Avg CMS Rating
-
Community Notes
$620K
Total Fines
← All operators1 state
Ownership data from the CMS Provider Data Catalog (All Owners public dataset).
Network Quality (Bed-Weighted Average)
0.80h
RN HOURS
per resident/day
4.648111332007952/5
CMS STARS
CMS overall rating
4.0◆
TRUST INDEX
Placet risk-flag score
22.5%
BOUNCE BACK
30-day readmission
Rating Distribution
5★
8
4★
0
3★
0
2★
1
1★
0
9 of 9 facilities rated
Enforcement History
Deficiency Patterns Across Portfolio
- 756 total citations from CMS inspectionsQuality of Life and Care Deficiencies156 (9 sites)
Nutrition and Dietary Deficiencies147 (9 sites)
Pharmacy Service Deficiencies141 (9 sites)
Resident Assessment and Care Planning Deficiencies
Highest Rated Sites
Lowest Rated Sites
Co-Ownership Network
- other owners who share facilities with this operatorCA
9 sites| Facility | CMS |
|---|---|
| Canterbury Woods |
Quality data from CMS. Enforcement data from CMS penalty records. Community notes from social workers on this platform.