Operator Profile
HERITAGE OPERATIONS GROUP, LLC
Organization
IL
10
Facilities
1.8/5
Avg CMS Rating
-
Community Notes
$7.4M
Total Fines
← All operators1 state
🚨 1 with Abuse Alert
Ownership data from the CMS Provider Data Catalog (All Owners public dataset).
Network Quality (Bed-Weighted Average)
0.55h
RN HOURS
per resident/day
1.6733333333333333/5
CMS STARS
overall rating
3.6★
TRUST INDEX
Placet score
22.7%
BOUNCE BACK
30-day readmission
Rating Distribution
5★
0
4★
1
3★
2
2★
1
1★
6
10 of 10 facilities rated
Enforcement History
Deficiency Patterns Across Portfolio
- 951 total citations from CMS inspectionsQuality of Life and Care Deficiencies339 (9 sites)
Pharmacy Service Deficiencies141 (9 sites)
Resident Rights Deficiencies117 (8 sites)
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Highest Rated Sites
Lowest Rated Sites
Co-Ownership Network
- other owners who share facilities with this operatorIL
10 sites| Facility | CMS |
|---|---|
| Country Health |
Quality data from CMS. Enforcement data from CMS penalty records. Community notes from social workers on this platform.