Operator Profile
VOLUNTEERS OF AMERICA NATIONAL SERVICES
Organization
COMN
6
Facilities
2.7/5
Avg CMS Rating
-
Community Notes
$1.6M
Total Fines
← All operators2 states
⚠️ 1 on Quality Watchlist🚨 2 with Abuse Alert
Ownership data from the CMS Provider Data Catalog (All Owners public dataset).
Network Quality (Bed-Weighted Average)
1.07h
RN HOURS
per resident/day
2.7606837606837606/5
CMS STARS
overall rating
3.0★
TRUST INDEX
Placet score
21.6%
BOUNCE BACK
30-day readmission
Rating Distribution
5★
0
4★
0
3★
5
2★
0
1★
1
6 of 6 facilities rated
Enforcement History
Deficiency Patterns Across Portfolio
- 513 total citations from CMS inspectionsQuality of Life and Care Deficiencies174 (4 sites)
Resident Rights Deficiencies78 (4 sites)
Freedom from Abuse, Neglect, and Exploitation Deficiencies69 (4 sites)
Resident Assessment and Care Planning Deficiencies
Highest Rated Sites
Lowest Rated Sites
Co-Ownership Network
- other owners who share facilities with this operatorCO
4 sites| Facility | CMS |
|---|---|
| Horizons Care Center |
MN
2 sites| Facility | CMS |
|---|---|
| Anoka Rehabilitation And Living Center |
Quality data from CMS. Enforcement data from CMS penalty records. Community notes from social workers on this platform.