Operator Profile
POTTS, SUSAN
Individual
AL
2
Facilities
1.0/5
Avg CMS Rating
-
Community Notes
$2.1M
Total Fines
← All operators1 state
⚠️ 1 on Quality Watchlist🚨 1 with Abuse Alert
Ownership data from the CMS Provider Data Catalog (All Owners public dataset).
Network Quality (Bed-Weighted Average)
0.48h
RN HOURS
per resident/day
1/5
CMS STARS
CMS overall rating
2.6◆
TRUST INDEX
Placet risk-flag score
32.4%
BOUNCE BACK
30-day readmission
Rating Distribution
5★
0
4★
0
3★
0
2★
0
1★
2
2 of 2 facilities rated
Enforcement History
Deficiency Patterns Across Portfolio
- 81 total citations from CMS inspectionsNutrition and Dietary Deficiencies12 (2 sites)
Resident Assessment and Care Planning Deficiencies12 (2 sites)
Freedom from Abuse, Neglect, and Exploitation Deficiencies12 (1 sites)
Infection Control Deficiencies
Co-Ownership Network
- other owners who share facilities with this operatorPurple = also controls multiple facilities independently (click to view their profile). Shared count = number of facilities this operator co-owns with them.
AL
2 sites| Facility | CMS |
|---|---|
| Caregivers of Pleasant Grove |
Quality data from CMS. Enforcement data from CMS penalty records. Community notes from social workers on this platform.