Operator Profile
ORBACK, HEATHER
Individual
COKS
8
Facilities
3.0/5
Avg CMS Rating
-
Community Notes
$954K
Total Fines
← All operators2 states
🚨 3 with Abuse Alert
Ownership data from the CMS Provider Data Catalog (All Owners public dataset).
Network Quality (Bed-Weighted Average)
0.65h
RN HOURS
per resident/day
3.023166023166023/5
CMS STARS
CMS overall rating
3.4◆
TRUST INDEX
Placet risk-flag score
20.8%
BOUNCE BACK
30-day readmission
Rating Distribution
5★
2
4★
1
3★
0
2★
5
1★
0
8 of 8 facilities rated
Enforcement History
Deficiency Patterns Across Portfolio
- 522 total citations from CMS inspectionsQuality of Life and Care Deficiencies216 (6 sites)
Pharmacy Service Deficiencies81 (6 sites)
Resident Assessment and Care Planning Deficiencies60 (5 sites)
Infection Control Deficiencies
Highest Rated Sites
Lowest Rated Sites
Co-Ownership Network
- other owners who share facilities with this operatorCO
4 sites| Facility | CMS |
|---|---|
| The Pavilion at Villa Pueblo |
KS
4 sites| Facility | CMS |
|---|---|
| Garden Valley Retirement Village |
Quality data from CMS. Enforcement data from CMS penalty records. Community notes from social workers on this platform.