Operator Profile
CUSTOMERS BANK
Organization
MDNJOH
6
Facilities
2.5/5
Avg CMS Rating
-
Community Notes
$3.4M
Total Fines
← All operators3 states
🚨 1 with Abuse Alert
Ownership data from the CMS Provider Data Catalog (All Owners public dataset).
Network Quality (Bed-Weighted Average)
0.53h
RN HOURS
per resident/day
2.129479768786127/5
CMS STARS
overall rating
3.3★
TRUST INDEX
Placet score
22.6%
BOUNCE BACK
30-day readmission
Rating Distribution
5★
0
4★
2
3★
1
2★
1
1★
2
6 of 6 facilities rated
Enforcement History
Deficiency Patterns Across Portfolio
- 777 total citations from CMS inspectionsQuality of Life and Care Deficiencies162 (5 sites)
Resident Assessment and Care Planning Deficiencies144 (5 sites)
Resident Rights Deficiencies132 (4 sites)
Nutrition and Dietary Deficiencies
Highest Rated Sites
Lowest Rated Sites
Co-Ownership Network
- other owners who share facilities with this operatorMD
1 site| Facility | CMS |
|---|---|
| Bay Harbor Post Acute Healthcare Center |
NJ
2 sites| Facility | CMS |
|---|---|
| Fallsview Nursing And Rehabilitation Center |
OH
3 sites| Facility | CMS |
|---|---|
| Carecore At Lima |
Quality data from CMS. Enforcement data from CMS penalty records. Community notes from social workers on this platform.