Operator Profile
MARSHALL, SUSAN
Individual
MN
3
Facilities
2.0/5
Avg CMS Rating
-
Community Notes
$2.8M
Total Fines
← All operators1 state
Ownership data from the CMS Provider Data Catalog (All Owners public dataset).
Network Quality (Bed-Weighted Average)
0.77h
RN HOURS
per resident/day
1.797752808988764/5
CMS STARS
overall rating
3.4★
TRUST INDEX
Placet score
25.9%
BOUNCE BACK
30-day readmission
Rating Distribution
5★
0
4★
0
3★
1
2★
1
1★
1
3 of 3 facilities rated
Enforcement History
Deficiency Patterns Across Portfolio
- 372 total citations from CMS inspectionsQuality of Life and Care Deficiencies138 (3 sites)
Resident Rights Deficiencies66 (3 sites)
Freedom from Abuse, Neglect, and Exploitation Deficiencies45 (3 sites)
Infection Control Deficiencies
Co-Ownership Network
- other owners who share facilities with this operatorMN
3 sites| Facility | CMS |
|---|---|
| Birchwood Health Care Center |
Quality data from CMS. Enforcement data from CMS penalty records. Community notes from social workers on this platform.