Legal
Privacy Policy
This policy explains what information we collect through Placet, how it is used, and how it moves through referral, newsletter, analytics, and security workflows.
Last updated: March 10, 2026
1. Information We Collect
- Contact details you provide, such as work email addresses and other information submitted through referral, onboarding, correction, or newsletter forms.
- Submission content, including referral details, community notes, placement debriefs, and feedback you choose to provide.
- Usage and diagnostic data, such as IP address, browser data, page interactions, rate-limit events, and analytics events.
- Local device data, such as saved shortlist state, draft notes, and location preferences stored in browser storage.
2. How We Use Information
- Operate the Service, including search, referral routing, newsletter delivery, and facility-related workflows.
- Maintain security, prevent abuse, enforce rate limits, and investigate misuse.
- Measure usage, improve product performance, and understand which workflows are being used.
- Comply with legal obligations and respond to lawful requests.
3. How Information Is Shared
- Referral inquiry details may be shared with the target facility, its liaison, or internal operators handling that workflow.
- We may share data with service providers that support hosting, database operations, email delivery, analytics, and security.
- We may disclose information when reasonably necessary to protect users, enforce our terms, comply with law, or respond to legal process.
4. Data Accuracy and Sensitive Information
- Please do not submit patient names, dates of birth, medical record numbers, Social Security numbers, or other unnecessary protected health information through public notes or free-text fields.
- If you choose to submit information to a referral workflow, you are responsible for ensuring that doing so is permitted by applicable law and your organization’s policies.
5. Retention
- We retain information for as long as reasonably necessary to operate the Service, maintain records, prevent abuse, comply with legal obligations, and resolve disputes.
- Retention periods may vary by workflow, submission type, and legal requirement.
6. Your Choices
- You can unsubscribe from newsletter emails using the unsubscribe link in the message footer.
- You can request correction or deletion of information you submitted by contacting us.
- You can disable cookies or local browser storage through your browser settings, though some features may no longer work correctly.
7. Children
- The Service is intended for adults and professional users. It is not directed to children under 13.
8. Changes to This Policy
- We may update this Privacy Policy from time to time by posting the revised version on this page.
9. Contact
Privacy questions or requests can be sent to hello@fishtownmedicine.com.